Customer Intake

Colocation and hosting requirements

This is how we take in a requirement. Complete as much as is known today: partial answers are welcome, and “to be determined” is an acceptable response to any item. What you record here gives our engineering and commercial teams what they need to come back with a written site fit, an indicative commercial framework and a draft service order schedule.

Partial is fine
There are 42 items and none of them are a test. Answer what you know.
It works as an RFP basis
Running a formal RFP? This becomes the shared requirements basis for our response.
Held under NDA
Responses sit under the mutual non-disclosure agreement between us.

What happens next

We review the requirement against available capacity, come back in writing where an item needs clarification, and respond with a written site fit and an indicative commercial framework. Where a formal RFP follows, we respond to it against the requirements recorded here. Any engagement is governed by an executed Master Services Agreement and Service Order: this form commits neither party.

0 of 42 answered

Company and contacts

Legal entity name and registered address

Company name is enough if the registered address is not to hand.

Parent or sponsor entity, if any

Primary commercial contact

Name, title, email and phone.

Primary technical contact

Name, title, email, phone.

Deployment overview

White space and racks

Rack platform and hardware

Vendor and model where known.

Total rack count required, by type

Compute, storage, network.

Contracted kW per rack

Peak and typical, where known.

Total contracted IT load

A range is fine.

Rack height (U), rack size (width by depth), maximum rack weight, where defined

Who supplies and integrates the racks

Customer, factory integration, or to be discussed.

We supply and integrate themWe would like them factory integratedTo be discussedTo be determined

Cooling

Cooling method required

Direct liquid to chip, air, or mixed.

Direct liquid to chipAirMixedTo be determined

Secondary loop parameters where defined by the hardware vendor

Supply temperature, flow per rack, coolant specification, where the vendor has defined them.

CDU or manifold requirements or preferences, if any

Power

Expected load profile (steady state or variable), where known

Steady stateVariableTo be determined

Redundancy expectations at the rack and facility level

Standby generation expectations, if any

RequiredPreferredNot requiredTo be determined

Power charges are metered on actual utilization as standard; note any different expectation

Leave blank if metered on actual utilization works for you.

Connectivity

Number of cross connects required

Carrier and bandwidth requirements

Number of diverse feeds and capacity per feed.

Any carrier-neutrality or named-carrier requirements

Roof space required for GPS antennas or other equipment

Office, storage and site services

Office space required: permanent or temporary (hotel stations), and headcount

Office connectivity requirements

Storage space required: private and dedicated, or temporary

Staging area required

Remote hands requirements

Scope and hours.

Access requirements

24x7 access, escorts, badging, background checks.

Installation: will you coordinate the necessary resources, or is assistance required

We will coordinate itWe would like assistanceTo be discussedTo be determined

Commercial structure and process

Anything else

Rack elevations, vendor specification sheets, power one-lines, network diagrams and the RFP document itself are all welcome. Reply to the confirmation email with them attached.

Held under the mutual non-disclosure agreement between us. This form creates no commitment on either party.